Welcome to Iungo, a product of JORSAS Tech Ltd, the Nigerian branch of JORSAS Ltd UK. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Iungo mobile application (“App”) and any related services.

By using Iungo, you agree to the terms outlined in this policy. Please review it carefully. If you do not agree, please discontinue use of the App.

• Eligibility and Age Requirement

The Iungo app is intended only for individuals aged 18 years and above. While Instagram permits users as young as 13 to create an account, Iungo requires all users to be at least 18 years old to access our services. We do not knowingly collect data from anyone under 18. If we become aware that we have collected personal data from someone under the age of 18, we will take immediate steps to delete that information. If you believe a minor has provided us with personal data, please contact us at privacy@iungo.app.

• Information We Collect

We collect information to provide, improve, and secure our services. The data collected falls into two categories: information you provide directly and information we collect automatically from third-party services, like Instagram.

• Personal Data

When you use Iungo, we may collect the following data:

• Instagram Authentication Data: We use Instagram for account authentication. When you log in via Instagram, you authorize us to access information like your username, public profile, and email address.
• Contact Information: Information such as your name and email address, which you may provide voluntarily.
• Payment Information: If payments are processed through the App, secure third-party processors handle all payment data; we do not store sensitive payment information.
• Automatically Collected Data

We collect certain information automatically when you use the App:

• Device Information: Includes device type, operating system, IP address, browser type, and device identifiers.
• Usage Data: Tracks how you interact with the App, such as features used and session duration.
• Log Data: Server logs may capture your IP address, timestamps, and other system information.
• Location Data: We may collect approximate or precise location data with your permission using technologies like GPS or Wi-Fi.
• Third-Party APIs and Services

We rely on third-party services, including Instagram, to provide certain features. Your data shared with these services is governed by their privacy policies. We advise you to review Instagram’s Privacy Policy and the policies of other third parties integrated with Iungo.

• How We Use Your Information

We use the collected data to enhance your experience with Iungo. This includes:

• Account Authentication: Using Instagram login to create and authenticate your Iungo account.
• Service Provision: Enabling core functionalities such as content sharing and user interaction.
• App Improvement: Analyzing how users interact with the App to improve performance.
• Communication: Sending account-related notifications, app updates, and responding to support requests.
• Marketing: With your consent, sending promotional emails or notifications about our services.
• Legal Compliance: Fulfilling any applicable legal obligations, including security measures.
• Personalization: Customizing your experience based on your preferences and usage patterns.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific data processing activities.
• Contractual Necessity: To fulfill our contractual obligations to you.
• Legitimate Interests: For purposes of our legitimate business interests, provided these do not override your rights and freedoms.
• Legal Compliance: To comply with legal obligations.
• Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers

We work with third-party service providers (such as cloud storage or analytics services) that help us operate and improve the App. These providers are contractually bound to protect your data and use it only for the purposes specified by us.

• With Third-Party APIs (e.g., Instagram)

Iungo integrates third-party APIs for services like Instagram login. Data shared with these services is subject to their respective privacy policies. We encourage you to review their terms.

• Legal Obligations

We may disclose your data if required to do so by law, such as in response to a court order, subpoena, or other legal processes, or to protect the rights, safety, and property of JORSAS Tech Ltd, our users, or others.

• With Your Consent

We may share your information with third parties when you explicitly grant us permission to do so.

• International Data Transfers

Iungo operates globally. Therefore, your data may be transferred to and processed in countries other than your own, including but not limited to Nigeria, the UK, and the US. We ensure that any international data transfers comply with relevant privacy laws and that adequate safeguards are in place, such as contractual obligations that protect your data.

• Data Security

We are committed to protecting your personal information. To that end, we have implemented a variety of security measures, such as encryption and secure server access, to protect against unauthorized access or alteration of your data.

However, please be aware that no security system is impenetrable. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for keeping your login credentials confidential.

• Data Retention

We retain your personal data for as long as necessary to provide our services or as required by law. The retention period depends on the type of data and the purpose for which it was collected.

• Personal Data: Retained as long as your account is active or as needed to provide services.
• Usage Data: Retained for analytical purposes to improve the App.
• Log Data: Retained for security and troubleshooting purposes.

If you request deletion of your account, we will erase your personal data unless a longer retention period is required by law.

• Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request a copy of the personal data we hold about you.
• Correction: The right to request corrections to inaccurate or incomplete data.
• Deletion: The right to request deletion of your personal data, subject to certain legal obligations.
• Objection: The right to object to how your personal data is processed.
• Portability: The right to request your personal data in a portable format.
• Consent Withdrawal: The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at privacy@iungo.app or via our Instagram page @IungoOfficial. We will respond to all legitimate requests in accordance with applicable laws.

Specific Rights Under Relevant Laws

• GDPR (EU Residents): Users in the European Union have additional rights under the General Data Protection Regulation (GDPR).
• CCPA (California Residents): California residents may have specific rights under the California Consumer Privacy Act (CCPA).
• NDPR (Nigeria): Users in Nigeria are protected under the Nigeria Data Protection Regulation (NDPR), which gives them rights such as access to and correction of their data.
• Third-Party Links

Our App may contain links to third-party websites or services that are not owned or controlled by Iungo or JORSAS Tech Ltd. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party websites or services you visit through the App before providing any personal data.

• Children’s Privacy

The App is not intended for children under 18. We do not knowingly collect information from users under 18. If you are under 18, you should not use the App or provide any personal information. If we discover that a user under 18 has provided personal data, we will take steps to delete that information promptly.

• Data Breach Notification

In the unlikely event of a data breach, we will notify affected users and the appropriate regulatory authorities in accordance with applicable laws, including the Nigeria Data Protection Regulation (NDPR). Notifications will include the nature of the breach, the data involved, and the measures we are taking to address it. We are committed to promptly addressing any data breaches to minimize potential harm.

• User Consent

We obtain your consent for processing your personal data where required by law. Consent is obtained through clear and affirmative actions, such as opting in via the App. You can withdraw your consent at any time by contacting us at privacy@iungo.app or info@jorsas.com. Upon withdrawal of consent, we will cease processing your data for the purposes you have objected to, unless we have other legitimate grounds to continue processing.

• Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted within the App, and significant updates will be communicated to users via the App or email. Continued use of Iungo after any changes constitutes acceptance of the revised Privacy Policy.

• Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Iungo

Email: privacy@iungo.app or info@jorsas.com

Instagram: @IungoOfficial