Questions, answered.

IUNGO is a real-time video interaction platform that allows people to connect with others through paid conversations.

Users may:

• monetise their time,
• connect with others,
• build audiences,
• share experiences,
• and earn money through live interactions.

Guests

People who initiate and pay for Connects.

Hosts

People who accept Connects and earn money from eligible conversations.

A Connect is a real-time video interaction between a Guest and a Host on IUNGO.

1. Create an account.
2. Set up your profile.
3. Purchase I-Units.
4. Browse Hosts.
5. Start a Connect request.

You may become a Host by:

• creating an account,
• setting up your profile,
• enabling Host functionality,
• and completing applicable verification requirements.

Yes.

IUNGO is intended only for users aged 18 years and above.

Select a Host and tap the Connect button. If the Host accepts, the Connect begins.

Yes.

Hosts control:

• their availability,
• acceptance decisions,
• and participation on the platform.

Booking functionality may be available in certain situations.

Bookings do not guarantee Host acceptance or availability.

IUNGO focuses on:

• real-time interaction,
• monetised conversations,
• authentic identity-based engagement,
• and meaningful human connection.

I-Units are digital platform credits used for Connects and related platform activities on IUNGO.

The operational value of I-Units may vary over time depending on:

• pricing structures,
• operational changes,
• promotions,
• exchange models,
• or future platform updates.

Applicable values are generally displayed within the platform during transactions.

You may purchase I-Units through the Wallet section of the platform using supported payment methods.

Connect pricing is generally based on:

1. the Host's selected rate; and
2. the applicable IUNGO platform fee.

Example:

• Host Rate = N200/minute
• IUNGO Platform Fee = N80/minute
• Total Connect Cost = N280/minute

Applicable pricing is generally displayed before a Connect begins.

The minimum host rate per minute is N200

The current operational platform fee is N80 per minute

Platform pricing may change over time.

Yes.

Hosts generally set their own rates subject to:

• platform rules,
• operational limits,
• moderation controls,
• and future pricing governance measures.

Connect duration may depend on:

• the Guest,
• the Host,
• wallet balance,
• operational requirements,
• and applicable minimum session requirements.

Users experiencing:

• emergencies,
• safety concerns,
• serious technical issues,
• or harmful behaviour

should report the issue immediately through support or platform reporting systems.

If a Host declines or does not answer:

• the Guest is generally not charged; and
• I-Units remain in the Wallet Balance.

No.

I-Units are currently non-transferable between users.

No.

I-Units are platform credits and are not directly withdrawable as cash.

Yes.

Your mobile network provider or internet service provider may apply separate charges.

Yes.

Platform pricing, fees, operational models, and functionality may evolve over time.

Eligible earnings accumulate in the Host Wallet and may be transferred to verified bank accounts according to the payout schedule.

The current payout cycle generally operates:

• Thursday 12:00 a.m. to Wednesday 11:59 p.m.
• Reconciliation may occur on Thursdays.
• Payouts are generally processed on Fridays.

Yes.

Third-party processing fees, transfer charges, or verification-related charges may apply.

Yes.

Payouts may be delayed, reviewed, or restricted for:

• fraud prevention,
• suspicious activity,
• security investigations,
• operational reviews,
• payment disputes,
• or compliance obligations.

Yes.

IUNGO may temporarily freeze or restrict wallets where reasonably necessary for:

• fraud prevention,
• operational investigations,
• abuse prevention,
• or security concerns.

No.

Visibility and recommendations may depend on:

• activity,
• engagement,
• trust signals,
• moderation history,
• availability,
• and operational factors.

Host visibility may be influenced by:

• followers,
• activity,
• engagement,
• trust indicators,
• moderation history,
• platform integrity signals,
• and operational considerations.

No.

Earnings may depend on:

• demand,
• engagement,
• audience growth,
• availability,
• and platform participation.

IUNGO does not currently record Connect conversations by default.

However, limited operational metadata may be processed for:

• analytics,
• moderation,
• security,
• governance,
• and fraud prevention purposes.

Examples may include:

• timestamps,
• call duration,
• session activity,
• device information,
• and operational analytics.

Future versions of the platform may introduce optional user-controlled local recording functionality.

Users should:

• avoid scams,
• avoid sharing highly sensitive information,
• avoid sending money outside the platform,
• report suspicious activity,
• and use caution during interactions.

Users may report:

• fraud,
• scams,
• impersonation,
• extortion,
• harassment,
• abuse,
• coercion,
• or harmful activity

through the platform or support channels.

Yes.

Accounts may be restricted or suspended for:

• fraud,
• abuse,
• scams,
• harmful conduct,
• fake engagement,
• platform manipulation,
• or policy violations.

Yes.

Severe or repeated violations may result in permanent restrictions.

Where applicable, users may submit appeals through applicable support or governance channels.

Yes.

Abusive, excessive, manipulative, or fraudulent appeals may be rejected or restricted.

IUNGO strictly prohibits:

• extortion,
• blackmail,
• coercion,
• ransom demands,
• or harmful exploitation.

Accounts may be restricted, investigated, or reported to authorities where appropriate.

No.

Fake engagement, artificial growth, bots, or manipulation do not provide meaningful platform advantages and may result in restrictions or enforcement actions.

Users should post authentic and original content.

Misleading, reposted, impersonation, or non-authentic content may be removed.

IUNGO encourages:

• authentic interaction,
• original content,
• meaningful engagement,
• and identity-based participation.

Yes.

Content may be reviewed, moderated, restricted, or removed where reasonably necessary for:

• policy enforcement,
• safety,
• platform integrity,
• or operational governance.

Yes.

IUNGO may monitor operational activity, moderation signals, fraud indicators, and platform integrity risks where reasonably necessary.

Yes.

Investigations may occur where reasonably necessary for:

• fraud prevention,
• moderation,
• governance,
• safety,
• or platform integrity.

IUNGO may cooperate with lawful requests, investigations, or applicable legal obligations where reasonably necessary.

No.

Illegal, harmful, fraudulent, abusive, or exploitative activity is prohibited.

Not all functionality requires full verification.

However, certain features may require identity verification (KYC).

Users who fail verification may lose access to:

• payouts,
• monetisation,
• wallet functionality,
• or certain platform features.

Yes.

Users may deactivate their account through applicable account settings.

In many cases, yes.

Reactivation may be available during the applicable retention period subject to operational availability and platform restrictions.

Inactive accounts may become subject to:

• retention procedures,
• operational reviews,
• restrictions,
• or eventual deletion processes.

Yes.

However, certain features may currently require supported Nigerian verification documentation.

Yes.

International access may be available depending on:

• local availability,
• operational support,
• verification capability,
• and platform restrictions.

Technical interruptions may occasionally occur due to:

• internet issues,
• device problems,
• infrastructure outages,
• or third-party failures.

Operational records may be reviewed where reasonably appropriate.

No.

Interruptions, maintenance, updates, outages, or technical failures may occur.

Yes.

Features, functionality, systems, or operational models may evolve, change, or be discontinued over time.

General Support

support@jorsastech.com

Privacy & Data Protection

privacy@jorsastech.com

Legal & Governance

legal@jorsastech.com